Description
Overview
This course provides a comprehensive exploration of the mediation process, with particular emphasis on family mediation. It offers a step-by-step examination of essential stages and procedures, such as screening for domestic abuse, gathering financial disclosures, and setting ground rules to foster a respectful, solution-focused environment. Participants learn how to conduct Mediation Information and Assessment Meetings (MIAMs), apply core communication techniques, and manage emotional dynamics effectively.
Guided by best practices and professional standards, the course highlights the pivotal role of impartiality and confidentiality. It underscores how mediators facilitate dialogue without imposing decisions, encouraging those in dispute to co-operate in identifying issues, generating options, and reaching informed, mutually acceptable outcomes. Through interactive sessions, role-plays, and practical assignments, learners refine their skills in active listening, questioning, and reframing, thereby enhancing their ability to support families throughout mediation.
By the end of this course, participants will be well-equipped to conduct mediations ethically, address power imbalances, and draft settlement proposals that prioritise the welfare of children and the long-term needs of all parties involved. This holistic approach enables prospective mediators to offer a structured yet empathetic service that fosters lasting resolutions and helps families move forward constructively.
You’ll Learn
Instructor

Stuart Hanson
Academy Director & Mediation Lecturer, LGBTQ+ champion
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